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Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is present on each page. A pop-up window will show up. It includes exhaustive information about all the actions that you can carry out on that particular page. Each pop-up menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich array of how-to video clips explaining how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you are looking for, have a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual users and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new questions & answers so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can contact our great team of tech support engineers available 24x7 and eager to assist you with any problem. Each trouble ticket you submit will be responded to within sixty minutes (the average support ticket response time is only twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 92776

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com